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James Carlton

34 N Gore Avenue Ste 104
Webster Grvs, MO 63119-2343

Down the street from CJ Muggs

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About Me

You can get an insurance quote anywhere. What most people are really looking for is someone to help manage the risk of everyday life. That’s what I do, along with my incredible team of experienced team members, working together to give customers a first - class experience with insurance and financial products from an industry leader.

We’re proud of our agency accomplishments, not just because of the accolades but because it’s a sign to customers that my team and I work consistently to: ● help people better understand risk so they will better understand what coverage they need ● find out what’s important to people—and identify gaps ● build a great hometown agency with people who are from here, and know the area—we’re your neighbors right here in St. Louis.

A strong sense of community is important to who we are as an agency, from local school sponsorships to sandbagging during floods. And it’s important to me personally—which might be why I love listening to and seeing Bruce Springsteen perform so much. I’m moved by powerful, emotional stories, whether they’re from The Boss himself or someone we’ve been able to help right here at home.

Specialties include: Auto/Car Insurance |Home & Property Insurance | Business & Commercial Insurance | Life and Health Insurance | Property | Lending|

Awards and community involvement: ● 7 time Chairman’s Circle Qualifier ● Past President of the Rotary Club of Webster Groves● Board of Directors, President of NAIFA ● Member, Board Member of Webster Groves Chamber of Commerce

 
Products

Insurance Products

Auto, Home, Property, Business, Life, Health, Pet

Other Products

Banking, Home Loans, Mutual Funds, Annuities

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Office Hours
Mon-Fri
8:30am - 5pm
Sat
10am - 1pm
Sun
Closed
After Hours by Appointment
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34 N Gore Avenue Ste 104
Webster Grvs, MO 63119-2343
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We provide a remarkable customer experience in the offering of insurance and financial products from the leader in the industry. We know insurance is boring for most people, but working with your agent should never be a chore—and you should never have to wait on hold or talk to voicemail when we’re dealing with what matters most in your life.

We wouldn’t be successful without an incredible team. Our well ­rounded staff provides the first­ class customer experience that’s the foundation of everything we do. People entrust us to manage the risks of everyday life and we embrace this with everything we do for customers, whether it’s a quick request for an ID card or a traumatic event like a tree through a roof. We’d love an opportunity to prove it to you

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Barbara Rocchio

Office Manager

As an experienced member of the James Carlton team, I bring not only my perspective as a working mom and a wife, but also almost twenty one years of experience with State Farm Insurance as a licensed agent. I was born & raised in St Louis and graduated from University of Missouri-St Louis. I am also a huge Cardinals, Blues, Rams and Mizzou fan. My focus is on commercial/business insurance as well as being an advocate for customers.

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Catherine Baumann

Assistant Office Manager

I was born in Peoria, IL and moved to St. Louis to attend Webster University. I graduated with a BA in Marketing and Advertising in 2001. I am excited to join the James Carlton State Farm team and serve this community, as Webster Groves & St. Louis have always felt like home. I have an amazing husband and two wonderful children. My interests include acting, singing, and directing, the Cardinals, Badgers, and Packers. My focus in the office is assisting with billing issues and overall customer inquires on their car & home insurance.

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Bob Sullivan

Insurance Account Representative

I was born and raised in St. Louis, MO. I attended High School at St. Louis Priory School (08) and graduated with my Bachelors in Finance at the University of Tulsa in 2012. I have over 7 years’ experience at State Farm and over 10 years’ experience in the finance industry. I am involved with young professionals of Easterseals, MAC Associates, and other local charities & organizations here at home. My hobbies include playing golf and basketball, supporting the Cardinals and Blues, and spending time with my family and friends. My focus in the office is assisting with auto/car, home and life insurance.

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Mike Ross

Insurance Account Representative

I was born in Webster Groves, Missouri and have lived here my entire life. I attended The University of Missouri for four years and graduated with a Sport Management degree. I am an avid sports fan and love anything to do with the Cardinals. I started working for State Farm in January of 2015 and have enjoyed learning and growing with our team. My focus in the office is car, home and life insurance.

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Stephanie Bachelder

Office Associate

I was born in Ecuador and moved to Saint Louis at the age of 5. My home has been here in Webster Groves, graduating from Webster High in 2002. I attended Grabber school of Hair Design and received my cosmetology license and later attended UMSL studying Child development. I am an active Mother of three wonderful children who I enjoy experiencing as much of life as possible with. I am happy to be working with such an awesome team. My focus in the office is the customer experience when dealing with auto and home claims.

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Sarah Bender

Customer Relations Representative

Born and raised in St. Louis, MO. Currently reside here with my husband and 2 children. I graduated from Missouri State University with a degree in Advertising and Promotion. I have 10 years experience as a licensed team member. I like staying active with my family and spending most of our time outdoors. My focus is on the customer experience when it comes to billing.

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Joan Baclawski

Account Manager

Webster Groves resident since 2008. Avid horseback rider and dog lover. 2 grown sons. Grandmother of 2. Have worked at the Carlton office since 2020.