State Farm® Insurance Agent James Carlton

"Commercial real estate assistance from Barbara at the St Louis James Carlton State Farm office is the BEST! Wonderful, thorough, pleasant, timely. We highly recommend them."

"Catherine answered my questions, corrected the wrong address I'd given Mike, cancelled the Glen policy effective today and sent confirmation. She was friendly, know what she needed to do and got it done quickly!! Three Cheers!!! Bob C"

"Mike has been great, with helping with our new house last year and making that an absolute breeze... You can't find better customer service in the insurance business... Just first class communication and knowledge!!! You don't even have to worry about it... Call James Carlton!!!"

"Bob Sullivan and everyone has been a huge help in making the switching of providers. Even with a few curve ball thrown his way we were able to get everything worked out in end painlessly."

"Barbara was vey helpful in getting us transferred to James’ office."

"Outstanding service. Steph was on top of it from the get go and our adjuster was friendly and personable. Highly recommend."

"Steph was great at explaining my options for a replacement windshield. She contacted the glass company and followed up promptly to make sure everything was good. Couldn’t be happier. Thank you."

"We had a fantastic experience with our State Farm agent, James Carlton, who made securing home insurance a breeze. Their professionalism and efficiency were impressive, and they ensured we got the best coverage for our needs. As a thoughtful gesture, they even sent us a stamp for our new house, which was a lovely touch. Highly recommend their services for anyone in need of reliable and personal insurance assistance!"

"Needed help sorting out a hail damage claim and Stephanie was awesome - patient and very kind as well as helpful."

"Mike was really great with helping my husband and myself switch our home and car insurance. He answered all questions and helped get our payment way down while still keeping great insurance! We are very happy with his service. Thanks Mike!"

"James Carlton has been our agent for years and we have had nothing but tremendous support from the agents and all staff. I wholeheartedly recommend them!!!"

"Been with State Farm for decades, but agent was retiring so we chose James Carlton as our new agent. After one meeting, instantly enjoyed the service and found savings also. Great conversation and great people in that office."

"James Carlton has handled my insurance for many years now, and he and his team always come through for me. Their service is top notch, and any time I have a question concerning my coverage I get quick and courteous answers. I am fortunate to have James in my corner."

"I met with Bob Sullivan today who is taking over my account. Bob was helpful and quick. I told him I stay with State Farm instead of other companies because of the good track record of customer service over the years. Sure enough, when I called him a little later with follow up business, he answered the phone himself right away and we finished our task. I am off to a very happy start. I recommend this office!"

"Took his time and was very detailed. Great to me as a new customer."

"Greatly appreciate Stephanie’s outstanding immediate response to dispatch road side assistance for my stranded vehicle. Switching to James Carlton’s Webster Groves office has already proved to be the right choice! Many thanks for follow up and professional service."

"Your office was extremely efficient and helpful. I was able to save a great deal of money, and Barbara Rocchio was great to work with."

"I had a problem with my Renter's Insurance with my complex so I called and talked to Barbara and she was extremely helpful in getting this straightened out. I have had nothing but great service from anyone I have spoken with at this agency. They are the best!! Highly recommend."

"Mike Ross was great to work with while switching over to State Farm and the James Carlton Agency. I can't recommend him enough. It is nice to work with an agency that still has that personal touch. We were able to save over $2,000 by switching to this agency."

"Very helpful with taking care of my needs!!"

"We switched our home and auto to James Carlton due to a real lack of communication from our prior agent and its been a great experience. James and his staff are quick to respond to emails, texts or phone calls, and the transition has been incredible. James met with me and reviewed all or our coverages and made some great suggestions, without trying to sell me anything. Highly recommend James and his agency."

"Stephanie is so friendly and goes out of her way for me each time I call. She has even called a couple times after my accident to check to see how I was doing. She has gone above and beyond. Thank you. Julie Layton"