State Farm® Insurance Agent James Carlton

"I glance down at my watch. 1:56 pm. Friday. It's muggy inside the office. A single bead of sweat drops down onto my khakis, staining them. I tap my foot nervously while the secretary watches me out of the corner of her eye. I'm early. That's good. Focus. Why are you are here? Why? Too many thoughts racing. Get a grip. Focus. Universal Life Insurance. That's it. I adjust myself in the faux-leather couch. The style is indeterminate. It looks like something I saw in a Saved By the Bell Episode. Think, think. Yes, it was Season 3, Episode 5. Zach sprained his knee in the big basketball game. Life was never quite the same for me after that. The secretary calls my name and escorts me into the interior of the lair. It smells like a Brooks Brothers outlet store with a hint of Marlboro Lights. James greets me by shaking hands. His hands are cold. I take a mental note of this and I sit down across from his desk. His desk is militantly neat. This is a man who crosses his i's and dots his t's. None of this was lost on me, I have an eye for detail. I can appreciate that. I sat down in the chair. A casual guess places it as Office Max model OFM Essentials Bonded Leather Side Chair, Black, but who knows these days? The world is crazy. Before we delve into the specifics as to why James Carlton is a phenomenal and diligent insurance agent, I'd like to discuss some issues that had been brought to my attention prior to this meeting. What is a Universal Life Insurance policy? I admit, I still have no idea even though I have had one for almost five years. All I know is if I'm impaled, set alight, set adrift, electrocuted, ejected from a single-prop plane or the victim of witchcraft, my designee gets some money upon my demise. How much? You'd be wise to ask that question. I have no idea. I don't think anyone does to be quite honest. I'm hoping it's enough to get some medium-quality Thai food, $50-$80 in scratch-offs, and a decent bottle of fortified table wine. Le tableau. See, James makes things so simple that I set up an automatic payment. Signed some papers that I did not, and will never under any circumstances, read. The money is deducted, it goes somewhere else, and at some point, in theory, I'll be able to use it to buy things when I am no longer young enough to fully appreciate them. It's all right there in writing, boom. Done. Signed. The thing I want everyone to know about James Carlton is he's a straight-shooter. You tell him what you want and he'll make it happen. He insures my shanty, my car, and my life. I have quite literally entrusted my life to him. I want to go on record and recommend James Carlton as the most honest, transparent, friendly, and professional insurance agent I've ever had the pleasure of doing business with in my life. I'd wager that if you meet James, you'll like him and want to do business with him. I wish you all a blessed day."

"James Carlton and his staff have been amazing to work with and a blessing for my family. A recent example involved an accident in which my son was hit while sitting in traffic. When my wife and I got that call we were an emotional mess. Once we were able to get to our son and confirm he was ok and safe, we were lost as to what to do next. It was a Sunday evening so I thought there was no way someone from James’s office would be available to advise us. I sent a text anyway and within less than 20 mins James and staff contacted us and helped us from that point forward. We were blown away!! Very happy to be a part of the Carlton agency and highly recommend James to anyone for their insurance needs."

"We have been State Farm customers for 40+ years. My daughter had a freak issue with her car. We were out of town at the time. The claim was not an easy one based upon several difficult and unusual factors. Stephanie kept in constant contact with us, worked between us, the dealership where the car was towed, and the State Farm corporate claims team. Her hard work and determination was the key to getting the claim successfully resolved. I firmly believe without her strong claims experience and her commitment to us as the insured, this would not have ended well. Tks again Stephanie"

"The team has made me feel valued and appreciated for every step of the way. I have used this team for all of my adult life, and they have always been extremely helpful in all of my life changes. I feel so grateful to have them as my insurance provider and would always recommend them to any and everyone! Keep up the great work your whole team provides!"

"Received recommendation from advertisement on ESPN 101 Balloon Party show. True to form as advertised. Our agent Mike Ross has been tremendous to work with. I highly recommend the James Carlton Insurance Agency. Integrity, efficient and always a live person to answer your call with questions during business hours."

"I have been a client of James Carlton for 1.5 now. I was recently involved in an accident where the driver didn't have insurance. Stephanie was the most helpful person in this situation. Stephanie took a situation that was very complicated and stressful and made it extremely easy. Stephanie answered any question/phone call I had every time. She was truly amazing and a life savior in this situation. I will stay as a State Farm Client for a long-time now because of the handling of this situation by Stephanie. I can not say enough good things about the level of service I received during this time. I have also had issues with pricing for new car insurance. States farm and Cathy offered a very competitive price and did everything possible to get me a fair price. This is one of the best State Farm offices around and I will be a client for a long-time."

"James and his team are amazing!!! They understand the importance of customer service better than most. We've been working with James for over a decade, and I can tell you from experience that he and the team are the type of people you want when it's time to file a claim. They have the experience and industry knowledge to help you navigate through those unexpected and often unpleasant life issues that pop up along the way. Switch to James---you won't regret it."

"I have been with several different State, Farm agents in different states and James. Carlton‘s office is by far the best. His staff, including Barbara, Mike, and Stephanie all go above and beyond all the time. They are very pleasant and genuine in their approach to answering questions no matter how simple or complex the situation is. I highly recommend them."